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Senior Solutions Architect



New York, NY, USA
Posted on Wednesday, March 27, 2024

Alloy is where you belong!

Alloy is a leader in the fraud prevention space. We help some of the most innovative banks and fastest growing fintech companies grow and scale operations by allowing them to find more good customers and onboard them without increasing the risk of fraud.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc. Magazine’s Best Workplaces, Best Fintech to Work for by American Banker, and Best Place to Work by Built in NYC year after year.

Check out our investors and read more about us here.

What you’ll be doing

Solutions Architects play a major role in Alloy’s Revenue organization and are paramount to deal success. The Solutions Architect is responsible for delivering the technical win for client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.

As a Solutions Architect, you'll be

    • Acting as the technical lead on multiple client implementations, working closely with the Alloy Implementations Managers
    • Conducting technical and architectural overviews of client needs to propose Alloy product solutions
    • Acting as an expert advisor on the data vendors Alloy integrates with
    • Helping to integrate Alloy's API into an app in code
    • Independently running and handling end to end testing to meet client needs
    • Being a part of a client production readiness and supporting production launches (these occasionally occur outside of 9a-5p hours)
    • Supporting the development of technical documentation and FAQs, and optimization suggestions
    • Serving as liaison between Alloy Product & Engineering teams as well as CS teams
    • Serving as a client advocate in driving the development of Alloy’s products and services internally

Who we're looking for

You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy’s best practices to a bank’s compliance team, or mapping an API flow on a whiteboard with their product teams. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.

  • 4+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role
  • Hands-on, passionate and creative problem solver with the ability to lead clients to success
  • Excellent communicator and presenter able to gain diverse audience confidence and buy-in
  • Ability to build a deep understanding of a client's needs and guide them to a technical solution
  • Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
  • Experience working with REST APIs
  • Previous software development experience in one or more of the following areas is preferred:
    • backend (Node.js, Python)
    • web development (Javascript, HTML/CSS, frontend frameworks - React)
  • Able to travel occasionally (approximately once per quarter) for client on-sites.
  • Previous experience at a Fintech Startup or in the KYC/Compliance space is a huge plus!

At Alloy, we strive to attract & retain talent by providing compensation that is competitive with other organizations of our size & stage. We are committed to ensuring each candidate has what they need to be successful in their role with a balanced range of compensation, equity, perks & benefits. We actively share our compensation philosophy with employees, with the goal of fostering open and honest dialogue. Finally, we work to administer our philosophy and drive consistency in order to promote equity and monitor the fairness of each outcome.

The following range is based on the scoped level within the organization and only for highly targeted geographies: $111K-130K or $133K-157K

Benefits and Perks

  • Unlimited PTO and flexible work policy
  • Employee stock options
  • Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
  • 401k with 100% match up to 4% of annual employee compensation
  • Eligible new parents receive 16 weeks of paid parental leave
  • Home office stipend for new employees
  • Learning & Development annual stipend
  • Well-being benefits include access to OneMedical, Headspace, and more

How to Apply

Apply right here. You've found the application!

Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.