Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

About the job

Candescent, a dynamic fintech innovator and leading U.S. digital banking solutions provider, is seeking a Sales Readiness Trainer. This role will play a critical part in shaping the success of our sales organization by designing and delivering impactful training programs that drive results. From onboarding new hires to advancing the skills of seasoned sales rep, you’ll create engaging learning experiences that strengthen product knowledge, reinforce sales methodologies and improve win ratios. This is a highly collaborative role, working cross-functionally with Sales, Product, Marketing and Enablement to ensure training content is relevant, consistent and aligned with company goals. If you’re passionate about developing people and building high-performing sales teams, this role offers the opportunity to make a meaningful impact.

Job Summary:

This role requires an enthusiastic and skilled Sales Trainer to support the development and success of our growing sales team. Reporting to the Sales Readiness Training Manager, you will help deliver high-impact training sessions, coach reps on core sales skills, and ensure that every team member is equipped to effectively position our solutions and close deals.

Key Outcomes and Deliverables:

• Education: Participates in the development and execution of structured learning paths and programs that align with organizational sales goals and readiness standards.

• Collaboration: Partners with Enablement, Product, and Marketing to ensure training reflects current features, messaging and go-to-market priorities.

• Resources and Process: Assists in maintaining and updating training materials such as slides, workbooks and exercises to ensure consistency, quality and relevance.

• Execution: Facilitates onboarding, delivers ongoing sales training, leads role plays and supports enablement sessions at sales kick-off, workshops and webinars.

• Training: Delivers skill-based sessions for new and existing reps, covering topics like discovery, objection handling and negotiation to build core competencies.
• Messaging and Positioning: Trains reps on effective positioning and communication of value propositions to ensure alignment with company messaging.

• Market Intelligence and Insights: Stays informed on evolving sales methodologies and industry best practices to ensure training remains current and competitive.
• Effectiveness: Gathers feedback, monitors attendance and engagement and collaborates with leadership to inform ongoing training improvements.

Key Skills and Qualifications:

• 4-6 years of experience in sales, sales enablement or training
• Strong facilitation and communication skills—both virtual and in-person
• Understanding of modern sales processes and tools (e.g., CRM, sales engagement platforms, MEDPICC)
• Energetic, approachable, and committed to helping others succeed
• Organized and detail-oriented with the ability to manage multiple sessions and tasks
• Prior experience in SaaS or digital banking a plus

Working Style & Culture Fit

We are a performance-driven, values-anchored team that values curiosity, clarity, and creative thinking – all while working at pace with precision. Success here requires strategic and tactical agility, a test-and-learn mindset, and the ability to elevate a brand through both data and emotion.

Commitment to Equity & Inclusion

We’re committed to building an exceptional team that reflects the world we serve. We welcome candidates of all identities and backgrounds and value the power of diverse voices in shaping brand stories that resonate across markets and cultures.

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.