Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

Job Title: Senior Executive Administrative Assistant

Location: Atlanta, GA

Job Summary: Candescent is currently searching for a highly motivated and experienced Senior Executive Assistant to support our Chief Information Officer (CIO) and IT leadership team. This role is a hybrid of strategic partnership and high-level administrative excellence. The individual will manage a complex calendar, handle sensitive communications, coordinate global travel and events, prepare necessary documents, and act as a trusted advisor and gatekeeper to the CIO.

The ideal candidate will be an organized, proactive professional capable of balancing tactical execution with strategic insight—anticipating needs, driving key initiatives, and enabling the CIO to focus on enterprise-wide leadership priorities.

Key Responsibilities:

• Provide comprehensive support to the CIO, managing an extremely active calendar of appointments, meetings, and travel arrangements.
• Act as a point of contact between the CIO, executives, internal and external stakeholders, maintaining professionalism and discretion.
• Proactively manage global travel arrangements, booking each trip completely and in advance, ensuring optimal timing and best pricing.
• Respond to meeting requests and ensure scheduling within 48 hours of receipt.
• Manage confidential correspondence, including drafting emails, memos, and executive-level communications on behalf of the CIO.
• Organize and maintain files and documents for executive-level events such as board meetings, leadership offsites, and town halls.
• Translate the CIO’s strategic priorities into actionable objectives for the IT leadership team, ensuring accountability and progress tracking.
• Drive preparation for Board-level, ELT, and cross-functional leadership meetings, equipping the CIO with insights to make informed decisions.
• Anticipate CIO’s needs by surfacing risks and providing recommendations.
• Own select high-impact projects or workstreams, driving them from conception through implementation.
• Represent the CIO in meetings as appropriate, ensuring continuity of decision-making and follow-through.
• Coordinate IT town halls, global communications, and leadership offsites, ensuring consistent messaging and flawless execution.
• Maintain a pulse on organizational health, team morale, and culture within IT; recommend actions to improve engagement and retention.
• Foster collaboration across diverse groups of professionals, including C-Suite leaders, board members, venture capital LT members, senior executives, staff, clients, and third-party vendors.
• Implement and maintain office systems and processes that improve organizational efficiency.

Qualifications:

• Bachelor’s degree preferred, or equivalent professional experience.
• Minimum of 10 years supporting C-level executives, ideally in a technology-driven or global environment.
• Proven track record supporting CIOs or senior technology leaders in a fast-paced, high-growth setting.
• Strong project management experience, with the ability to drive enterprise-wide initiatives and cross-functional alignment.
• Excellent Microsoft Office Suite and collaboration tool skills (Outlook, Teams, Word, Excel, PowerPoint).
• Exceptional organizational skills and impeccable attention to detail.
• Strong written and verbal communication skills, with the ability to translate complex concepts into executive-ready deliverables.
• Adept at multitasking, managing competing priorities, and meeting deadlines.
• Comfortable working independently while also thriving in a collaborative team environment.
• Demonstrated ability to influence without authority and build trusted relationships across all levels of an organization.

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.