Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

We are currently seeking an HR Onboarding & Operations Specialist to join our People Operations team. This role is instrumental in driving operational excellence and enhancing our HR infrastructure. This position encompasses a broad range of responsibilities across the employee lifecycle with a strong emphasis on onboarding, HR Systems, project support, and employee experience. Collaboration with the broader HR team is essential to ensure the successful execution of global initiatives and the continuous improvement of region-specific process improvements.

Success in this role requires strong organizational skills, attention to detail, a proactive mindset, and the ability to adapt quickly in a dynamic environment. The ideal candidate consistently delivers exceptional customer service, demonstrates a passion for process improvement, and is committed to creating a seamless employee experience. Thriving in a fast-paced, start-up style or private equity-backed environment, this professional effectively manages competing priorities, drives initiatives independently, and navigates change with confidence.

Key Responsibilities and Deliverables:

• Conduct new hire orientation; provide ongoing support to new hires as needs and questions arise during their assimilation process. Continually seek out ways to enhance a positive and consistent onboarding experience in collaboration with cross-functional teams.
• Provide operational and administrative support to our team on a broad range of tasks throughout the lifecycle of an employee.
• Handle employee inquiries by educating and recommending solutions or escalating appropriately.
• Ensure the accuracy and compliance of all HR employee data and make sure we have up-to-date documentation for all our employees.
• Workday projects, reporting and analytics
• Actively contributes to projects and initiatives to continuously improve the efficiency and capacity of the HR team.

Qualifications:

• Bachelor's degree or equivalent experience in Business, Human Resources, or related area.
• 5+ years of experience working in Human Resources.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Innately collaborative and deadline driven, even while under pressure in a fast-paced, change- infused environment.
• Enthusiasm for the potential of AI and a proactive approach to integrating AI tools into everyday work.
• Highly proficient in Excel, PowerPoint and Word.
• Previous experience with SharePoint is a plus.
• General knowledge of all areas of Human Resources.
• Previous experience with Workday HCM or similar HR platforms.
• Experience within the software industry or in a private equity-backed company is preferred.
• Proven track record of driving initiatives with little supervision.
• Exceptional attention to detail and a critical eye for process optimization.

Preferred Distinctions

• Certification in Human Resources
  

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.