Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

About Candescent

Candescent brings together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. With strong backing from Veritas Capital, we are on a mission to modernize the future of banking through cloud-native architecture, AI, and data-driven personalization. We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of integrated solutions. Our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly connecting custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels. We are a performance-driven, values-anchored team that appreciates agility, transparency, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and the ability to elevate a brand through the delivery of consistent and reliable results. Candescent is an equal opportunity employer.

Job Summary

As the Sr. Manager, Pre Sales Engineer -Terafina, you will lead a team of Pre-Sales Consulting Engineers who serve as trusted technical and business advisors to financial institutions evaluating our Account Opening platforms. You will guide and mentor your team in delivering exceptional product demonstrations, discovery sessions, and solution strategies that align with client needs and business outcomes. This role bridges technical expertise and strategic leadership—driving consistency, excellence, and scalability across all pre-sales engagements. You will partner closely with Sales, Product, Marketing, and Professional Services leadership to align solution strategies with our go-to-market goals, influence roadmap decisions, and ensure our solutions continue to lead the market in digital banking innovation.

Key Responsibilities and Deliverables:

Team Leadership & Development

• Lead, coach, and mentor a team of Solution Consultants, fostering a culture of excellence, accountability, and continuous learning.

• Define performance goals, ensure professional development plans are in place, and establish clear success metrics for each team member.

• Conduct regular 1:1s and team sessions focused on discovery, demo excellence, and sales alignment. candescent.com

• Oversee hiring, onboarding, and training of new Solution Consultants to ensure readiness and consistency across the team.

Pre-Sales Excellence & Enablement

• Oversee the quality and effectiveness of all product demonstrations, workshops, and discovery engagements.

• Establish best practices and reusable assets for discovery, solution design, and presentation delivery.

• Partner with Sales leadership to ensure proper deal alignment and resource allocation based on complexity, size, and strategic importance.

• Manage the pre-sales lifecycle, including qualification support, RFP/RFI responses, solution assessments, and competitive positioning.

Cross-Functional Collaboration

• Collaborate with Product Management and Engineering to provide structured client feedback that informs product strategy and roadmap priorities.

• Partner with Marketing and Enablement to refine messaging, develop case studies, and ensure demo environments reflect current market narratives.

• Serve as a liaison between Pre-Sales and Professional Services to ensure proposed solutions transition smoothly to delivery.

Client & Market Engagement

• Act as an executive-level solution advisor in key client engagements and strategic pursuits.

• Maintain a deep understanding of market trends, competitive offerings, and regulatory shifts affecting digital banking and account opening.

• Represent the company at industry events, webinars, and thought leadership forums.

Operational & Strategic Accountability

• Develop and manage reporting dashboards for team utilization, coverage, win rates, and engagement quality.

• Continuously assess and improve pre-sales processes to enhance scalability, consistency, and effectiveness.

• Partner with Sales Operations and the CRO organization to forecast resourcing needs and measure pre-sales impact on revenue.

Success in this Role Looks Like

• A consistently high-performing Solution Consulting team recognized for professionalism, technical depth, and consultative value.

• Elevated win rates and reduced sales cycle time through effective qualification and solution storytelling.

• A culture of proactive collaboration across Sales, Product, and Delivery organizations.

• Demonstrable influence on product roadmap and client satisfaction outcomes.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.

• 3-7 years of experience in a Solution Consulting, Pre-Sales, or Business Analyst role within the digital banking or fintech industry.

• Strong understanding of digital banking platforms, core banking systems, APIs, and fintech integrations.

• Excellent presentation and communication skills, with the ability to translate technical concepts into business value.

• Experience with cloud-based banking solutions, mobile banking, payments, and security best practices is a plus.

• Ability to convey authority and expertise to effectively work with prospects and clients in speaking about cash management operations including ACH/wires processing, cash flow forecasting, transaction management, reconciliation, etc.

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.