Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation.

Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.

Candescent is seeking an experienced and detail-driven Enterprise Partner Relationship Owner to manage strategic relationships with our larger, enterprise-level partners. These are not marketplace FinTechs—they’re established organizations that play a critical role in our broader ecosystem and customer delivery.

This role is ideal for someone who has managed complex external partnerships before and understands how to navigate cross-functional collaboration, program management, and long-term relationship building. You’ll ensure partners are onboarded thoroughly, supported consistently, and engaged in a way that reflects their strategic importance. You’ll work closely with internal teams to track performance, resolve issues, and evolve our enterprise partner strategy based on data and feedback. This is a high-impact role for someone who is collaborative, detail-oriented, and energized by helping great companies thrive in a structured, scalable way.

Key Responsibilities and Deliverables

• Own the relationship lifecycle for enterprise partners, ensuring alignment with Candescent’s strategic goals and customer needs.
• Manage onboarding and enablement processes, ensuring partners meet all requirements and are set up for success.
• Serve as the primary point of contact for enterprise partners, providing proactive support and strategic guidance.
• Collaborate with internal stakeholders (product, marketing, legal, sales, etc.) to ensure smooth execution and ongoing engagement.
• Monitor partner performance and engagement metrics, identifying opportunities for optimization and growth.
• Maintain high-quality documentation, processes, and communications that support a consistent and scalable partner experience.
• Help shape the enterprise partner program, identifying opportunities to deepen engagement and expand impact.

Qualifications and Experience

• 6–10 years of experience in partner management, strategic alliances, business development, or program management.
• Proven track record of managing large-scale external partnerships, ideally with enterprise technology or financial services firms.
• Strong organizational skills and attention to detail.
• Excellent communication and relationship-building skills.
• Collaborative mindset with the ability to work cross-functionally and influence without authority.
• Strong understanding of industry dynamics and customer expectations.

Preferred Distinctions

• Experience in fintech, SaaS, or enterprise platform businesses.
• Familiarity with onboarding workflows, CRM tools, and partner enablement strategies.
• Background in strategic planning, account management, or ecosystem development.
• Passion for helping partners succeed and grow.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.