Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.

About Candescent

Candescent brings together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core.

With strong backing from Veritas Capital, we are on a mission to modernize the future of banking through cloud-native architecture, AI, and data-driven personalization.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of integrated solutions. Our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly connecting custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

We are a performance-driven, values-anchored team that appreciates agility, transparency, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and the ability to elevate a brand through the delivery of consistent and reliable results. Candescent is an equal opportunity employer.

Job Summary

The Senior Project Manager is a strategic delivery leader and change agent responsible for driving successful outcomes across large-scale, high-complexity, and highly visible client transformation programs. This role leads multiple workstreams, proactively influences executive-level stakeholders, and applies rigorous governance to ensure clients realize meaningful digital banking and operational improvements through our modern SaaS platform.

You will operate with high autonomy, challenge constraints, and continuously improve how we deliver — leveraging automation, AI-enabled processes, and innovation in execution to elevate client results and efficiency. You are responsible for connecting delivery excellence with strategic business value, long-term client success, and margin protection.

Key Responsibilities and Deliverables

What you will be responsible for and what you will do

• Lead complex, enterprise implementations that modernize client digital experiences and operational workflows
• Own program strategy including delivery approach, delivery tooling, value milestones, and risk interventions
• Partner with senior executives to guide decision-making and influence client transformation priorities
• Use automation, data, and AI-enabled insights to improve efficiency, predictive accuracy, and quality
• Drive value realization and post-go-live adoption to support retention, digital activation growth, and client satisfaction
• Own program-level resource strategy — ensuring the right skills and capacity align to value delivery
• Identify, pilot, and scale improvements to delivery methodology that accelerate client outcomes
• Mentor and coach PMs and delivery teams to build capability, maturity, and scalable execution practices

Qualifications and Experience

Demonstrated skills, competencies, and required experiences

• BA/BS + 5+ years leading enterprise SaaS or digital transformation delivery
• Proven success influencing executives and managing multi-workstream strategic programs
• Financial governance and margin protection leadership
• Strong command of Agile/Waterfall methods; PMP/Agile cert preferred
• Demonstrated innovation mindset — automation, AI-assisted workflows, or delivery modernization

Preferred Distinctions

Additional Accomplishments

• Experience leading SaaS implementations in digital banking, fintech, or financial services modernization
• Demonstrated success in value realization metrics (adoption growth, digital usage, migration success, retention influence)
• Background implementing or operationalizing cloud-native, API-first, or highly integrated ecosystems
• Experience driving AI-enabled delivery improvements(workflow automation, predictive status/risk insights, quality automation)
• Leadership in continuous improvement of delivery frameworks or PMO modernization initiatives
• Proven ability to mentor PM talent and uplift delivery practices across the organization
• Strong executive presence with storytelling skills that drive alignment and decision-making

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.