Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Product Design Manager – Consumer Banking

Candescent is the leading cloud-based digital banking solutions provider for financial institutions, connecting account opening, digital banking, and branch experiences into a single, intelligent platform. Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation — turning every customer interaction into a moment of clarity, confidence, and connection.

Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.

Business Function: CPO – Design – Designers

Reports to: Sean Greenfield, Executive Director of Customer Experiences

Location: Bangalore, Karnataka | Hybrid

Type: Full-time

Job Summary
Candescent is hiring a Design Manager to lead the Consumer and Banking Foundations design team in India. This team owns the core experiences that 1,300+ financial institutions and millions of end users rely on every day: authentication, account access, dashboard, accounts and transactions, servicing, alerts, and the foundational patterns every other experience in our platform builds on.
You'll manage a team of [X] product designers, partner directly with US- and India-based product, engineering, and research leaders, and be accountable for the quality, consistency, and delivery velocity of the Consumer portfolio. This is a newly structured leadership seat in our global design org, with significant scope to shape how Consumer design operates going forward.

Key Responsibilities

Team leadership

• Manage, coach, and grow a team of product designers based in India
• Set clear expectations, quality bars, and career paths aligned to Candescent's design leveling framework
• Run team rituals: critique, portfolio reviews, 1:1s, and design QA
• Partner with Design Operations on hiring, onboarding, and capacity planning

Design delivery

• Own end-to-end design quality for Consumer and Banking Foundations experiences across web and mobile
• Ensure your team delivers against the quarterly product roadmap and planning cycle
• Uphold Candescent's standards for AI-surfaced experiences and functional parity across platforms
• Drive design accountability inside our dual-track agile model: named owners, work linked in Jira, discovery treated as first-class work

Cross-functional partnership

• Partner with Consumer product leaders, engineering VPs, and the Design Systems team on roadmap, scope, and architectural decisions
• Represent design in planning cycles, portfolio reviews, and cross-team dependency conversations
• Collaborate closely with Research and Insights to ground decisions in evidence

Strategy and craft

• Contribute to Consumer and banking foundations design strategy and long-range vision
• Champion adoption of and contribution to the Candescent Design System
• Raise the bar on visual, interaction, and content design across your team's surfaces

Qualifications

• 8+ years of product design experience, with 3+ years managing designers directly
• Proven track record shipping consumer-facing digital products at scale, ideally in fintech, banking, or another regulated industry
• Strong portfolio demonstrating both craft and team-led outcomes
• Experience operating in an agile environment with distributed product and engineering teams
• Excellent written and verbal English; comfortable working across US and India time zones
• Fluent in Figma and modern design system practices

Preferred

• Experience designing for community banks, credit unions, or mid-market financial institutions
• Familiarity with SAFe or similar scaled agile frameworks
• Experience integrating AI-driven capabilities into consumer experiences
• Prior experience building or leading a design team in India

How We Work
Global design org with leadership in the US and design talent across the US and India, operating on a quarterly planning cadence.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.