About the Role

We are seeking a diligent, personable, proactive, responsive, and collaborative Cyber Claims Specialist to join our team in a fully remote capacity. The successful candidate will have either:

• 1–2 years of direct experience handling first-party cyber incident response claims, OR
• 3–4 years of experience adjusting first-party claims (property, commercial, or related lines) with transferable skills and a strong interest in cyber.

This role is ideal for someone who thrives in a start-up environment—adaptable, resourceful, collaborative, and comfortable wearing multiple hats as our team and processes continue to scale. You will have the opportunity to make a visible impact, shape best practices, and grow alongside the company.

Key Responsibilities

• Investigate and adjust first-party cyber claims, including ransomware, data breaches, and business interruption. With opportunities to
• Analyze coverage, policy language, and applicable regulations; make determinations on claim outcomes.
• Partner with insureds, breach coaches, forensic investigators, attorneys, and underwriters to drive claims to resolution.
• Establish and manage financial reserves; negotiate settlements where appropriate.
• Maintain accurate claim documentation and reporting that meet company and regulatory standards.
• Provide timely, empathetic, and professional communication to clients.
• Contribute to team development, process enhancements, and new initiatives in a fast-moving environment.

Qualifications

• Bachelor’s Degree required (risk management, business, finance, IT, or a related field preferred).
• JD optional
• Active adjuster license(s) preferred or eligibility/willingness to obtain licenses promptly.
• Experience requirements:
• 1–3 years handling first-party cyber claims, OR
• 3–4 years handling first-party claims with a readiness to transition into cyber.
• Strong communication and analytical skills with the ability to think critically.
• Highly adaptable, collaborative, and self-starting with a strong sense of ownership.
• Comfort working in a dynamic, start-up culture where flexibility, initiative, and problem-solving are essential.

What We Offer

• Competitive salary plus performance incentives.
• Comprehensive benefits package and licensing support, if necessary.
• Remote work flexibility with a collaborative, entrepreneurial team.
• Professional development opportunities in cyber risk, one of the fastest-growing areas of insurance.
• The chance to play a meaningful role in shaping a high-growth start-up and building a best-in-class claims function.