Work with our companies

People Operations Coordinator



Administration, People & HR, Operations
San Francisco, CA, USA
Posted on Wednesday, June 5, 2024

About Middesk

Middesk’s mission is to make it easier for businesses to work together through building the best-in-class business identity platform. Our APIs allow B2B companies to access the information, insights, and documentation they need to onboard and transact with their customers. Our products help product, risk, and finance teams make informed regulatory compliance and commercial credit decisions, confirm that suppliers meet federal and state licensing requirements, and register their customers with the necessary government agencies.

The Role

We’re seeking an enthusiastic People Operations Coordinator to join our team and support our People function across various HR administrative tasks, office operations, recruiting coordination, and events. Our People Team is responsible for delivering an amazing employee experience and ensuring our systems, tools, and processes support our growing people and business needs. As the People Operations Coordinator, you’ll be an integral part of Middesk’s growth and success, serving as a key resource and point of contact for employees.

What You’ll Do:

People Operations

  • Provide excellent “customer” service – our customers are our employees. You’ll be the first responder to queries and requests from our employees and provide timely responses.

  • Ensure timely administrative execution of new hire onboarding and terminations including I-9 completion, background checks, e-verify, and HR systems updates.

  • Own all aspects of maintaining employee data throughout the full employee life cycle including employee changes, organizational updates and audits.

  • Support benefits and perks administration, workplace compliance & training, leave of absence paperwork, and visa processing.

  • Assist with ad-hoc people programs such as talent reviews, engagement surveys.

Recruiting Operations

  • Create a positive and smooth candidate experience through timely communication, scheduling interviews, and partnering closely with recruiters and hiring managers.

  • Facilitate virtual and on-site interviews in our San Francisco and New York City offices.

  • Implement and refine processes and systems to streamline workflows, ensuring efficiency and effectiveness in all recruiting activities.

  • Collaborate on various recruiting projects, such as employer branding initiatives, candidate experience improvements, and diversity hiring programs, to support and enhance overall recruiting efforts.

Workplace Operations

  • Coordinate regular food and supply deliveries for the San Francisco office (and occasionally the New York City office), keeping the pantry stocked and organized.

  • Manage incoming and outgoing mail and packages in the San Francisco office.

  • Coordinate services with workplace vendors in both San Francisco and New York City.

  • Keep the office organized, tidy, and welcoming at all times.

  • Manage our badging protocol for both offices, maintaining accurate records and audits.

  • Assist IT with laptop and equipment inventory, as well as meeting room maintenance.

  • Assist with planning and organizing company events and individual team on-sites/off-sites.

What We’re Looking For:

  • You have 2+ years of experience in People Operations or Recruiting Operations.

  • You’re able to be physically present in the SF office at least two days a week and up to five if needed.

  • You can routinely move boxes and other material weighing up to 20 lbs.

  • You have excellent written and verbal communication skills.

  • You have a positive attitude, excellent interpersonal skills, and a friendly demeanor.

  • You’re detail-oriented and organized and can manage multiple priorities successfully.

  • Nice to haves: Familiarity with Rippling and with an ATS (we use Ashby)