SmartSuite for the Chief Sustainability Officer

ESG & Sustainability Management holds each target, initiative and KPI with an owner, timeline and status, so emissions, workforce and governance goals are tracked the way the rest of corporate strategy is.

Recurring workflows request metrics from facilities, HR, procurement and finance on schedule and remind the owners, so your ESG Reporting Manager assembles figures instead of pursuing them.

Stakeholder expectations and the prioritization of ESG issues are recorded in structured workflows, so the materiality assessment behind your strategy can be shown and repeated next year.

Enterprise Risk Management (ERM) scores ESG risks with the same method as the rest of the register, so the Chief Risk Officer governs climate and supplier-ethics exposure alongside other risk.

Automated questionnaires gather third-party sustainability data into linked vendor records on a schedule you set, so supply-chain disclosures rest on what suppliers actually reported rather than on estimates your team made.

Metrics, calculations and evidence sit in a repository with version control, so the ESG Controller and the Chief Financial Officer's team apply the same control discipline to sustainability figures as to financial ones.

ESG & Sustainability Management maps your data points to CSRD, GRI, SASB and TCFD requirements, so each disclosure traces to the metric and evidence that supports it.

The AI Assistant in a SmartDoc field drafts disclosure text and investor summaries from the collected data, which you edit, so the annual report and rating-agency responses start from numbers already reconciled.

Full histories of metrics, calculations, approvals and evidence are retained, so when CSRD assurance or an investor's diligence samples a figure, its provenance is already documented.

Chief Executive Officer

The Chief Sustainability Officer leads the organization's sustainability vision and owns the ESG strategy and targets, their alignment with corporate strategy and board objectives, ESG disclosure against GRI, ISSB, SASB, TCFD and CSRD, the environmental, social and governance programs across functions, engagement with investors, rating agencies and regulators, and the reporting of ESG performance to the executive team and board. In SmartSuite that work runs in ESG & Sustainability Management.

SmartSuite gives the CSO real-time ESG performance across environmental, social and governance initiatives in ESG & Sustainability Management, with KPIs connected to corporate strategy. The ESG Program Director and Sustainability Manager maintain the initiatives and metrics; the CSO sees progress against targets as data arrives rather than at reporting season, and can show which initiatives move which KPI and how each KPI relates to a board objective.

Progress against GRI, SASB, TCFD and CSRD requirements is tracked as mapped obligations with evidence, so each disclosure requirement has a status and the evidence behind it. ESG & Sustainability Management holds the framework mapping and the ESG Reporting Manager works it, which means the CSO can see which requirements are met, which are partial and where evidence is missing before an assurance provider asks, rather than discovering gaps during the assurance engagement.

ESG risks are integrated into the enterprise risk register in Enterprise Risk Management (ERM), so climate and supply-chain ethics exposure is governed with the same appetite, owners and treatment plans as other risk rather than in a sustainability silo. The Chief Risk Officer sees ESG exposure in the aggregate picture; the CSO sees which ESG risks are top risks and how their treatments are progressing, and Environmental Health & Safety (EHS) holds the operational safety and environmental records that feed them.

SmartSuite produces investor and board ESG reports from traceable metrics and evidence, so every figure in the report can be followed back to the record and evidence that support it. That traceability is what assurance providers and rating agencies test, and it is how the CSO's reporting to the board reconciles with what the Chief Financial Officer and ESG Controller report in financial filings and what the Chief Compliance Officer governs as disclosure controls.

New customers can start with SmartSuite Onboarding, a guided four-week program around one or two priority workflows. For a sustainability office the first workflow is the ESG data collection cycle: select the disclosure frameworks that apply, load the current targets and KPIs with their owners and bring in the initiatives already under way. Data collection widens over time as functions contribute their metrics, and because the obligations and evidence model is shared with the compliance program, ESG disclosure is governed like any other framework rather than built as a separate system each reporting cycle.